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For application and practice support please contact us via the support email below.


Frequently asked questions

FAQ

For medical Specialists

We are providers of specialist referral services. Once you become a user, rural doctors are able to submit referrals to you via a mobile app.

How does it work?

Rural doctors will submit a referral with patient and condition information. Once you accept the referral you will be required to provide quality treatment advise.

How do I get piad?

You submit your banking details to Med-X at signup. Your account gets credited with $28 per referral. And is payable at the end of each month.

Do I need training?

Yes, we will guide you through systems onboarding and introduce you to internal procedures and persons there to support you.

Can I work from any location?

Yes you can, but based on your country you might need to inform your medical insurance firm that you are providing treatment opinion to the UN & WFP. 

Do I get medical liability cover?

Yes, but depending on your provider you will most likely need to inform the rep that you will be providing treatment advise to doctors in Africa.

For Medical Providers

We are providers of medical referral services. Your doctors are able to submit patient referrals to 18+ specialities across 000’s specialists.

How much do we pay for the service?

Providers pay-per-referral. Referral costs vary and a Med-X representative will supply you with a cost. Volume discounts do apply.

How long does it take to implement?

Implementation is instant. But training will range between 1-2 hrs.

Does the app have offline capability?

Yes, mobile phones and tablets will have offline and will sync to Med-X once internet is restored.

Do you offer support?

Yes, 24/7

Can you integrate to our systems?

Yes we can, we do however need to ensure regulatory compliance. 


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